Privacy Policy
Last Updated: July 9, 2026
Ian’s Game Paradise respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website, make an inquiry, contact our store, or interact with Ian’s Game Paradise online or in person.
By using this website, you agree to the practices described in this Privacy Policy.
Information We May Collect
Ian’s Game Paradise may collect information you choose to provide when you contact us, submit an inquiry, call the store, request help finding a product, ask about trade-ins, or communicate with us through our website.
This information may include:
- Your name
- Your phone number
- Your email address
- Your message or inquiry
- Information about games, consoles, controllers, accessories, or trade-in items
- Any other information you voluntarily provide
We may also collect limited technical information when you visit our website, such as browser type, device type, pages viewed, general location data, referral source, and website usage activity.
How We Use Your Information
Ian’s Game Paradise may use collected information to:
- Respond to customer inquiries
- Help you find video games, consoles, controllers, or accessories
- Provide information about trade-ins
- Answer questions about products or availability
- Improve our website and customer experience
- Communicate with you about your request
- Maintain website security and performance
- Understand how visitors use our website
We do not sell your personal information.
Customer Inquiries
When you submit an inquiry through the Ian’s Game Paradise website, we use the information you provide to respond to your request. This may include helping you check product availability, ask about trade-ins, request recommendations, or find a specific gaming item.
Please do not submit sensitive personal information through website forms.
Trade-In Information
If you contact Ian’s Game Paradise about trading in video games, consoles, controllers, accessories, or related gaming gear, we may use the information you provide to evaluate your request and communicate with you about next steps.
Submitting trade-in information online does not guarantee acceptance, pricing, cash payment, or store credit. Final trade-in decisions may depend on item condition, demand, completeness, and current store needs.
Website Cookies & Tracking
Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and support a better browsing experience.
Cookies may help us understand:
- Which pages visitors view
- How visitors find our website
- What devices or browsers are used
- How the website performs
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Analytics & Third-Party Tools
Ian’s Game Paradise may use third-party tools such as website analytics, hosting services, security tools, contact forms, or advertising platforms. These tools may collect limited information to help operate the website, measure performance, prevent spam, or improve marketing.
These third-party providers may have their own privacy policies and data practices. Ian’s Game Paradise is not responsible for the privacy practices of third-party websites, platforms, or services.
How We Protect Information
Ian’s Game Paradise takes reasonable steps to protect information submitted through our website and customer communications. However, no website, online form, email, or digital system can be guaranteed to be completely secure.
We encourage customers to avoid sending sensitive personal, financial, or confidential information through online forms.
When Information May Be Shared
Ian’s Game Paradise may share information only when reasonably necessary to:
- Respond to your inquiry
- Operate or maintain our website
- Work with trusted service providers
- Protect our business, customers, or website
- Comply with legal obligations
- Prevent fraud, spam, abuse, or security issues
We do not sell your personal information to third parties.
Links to Other Websites
The Ian’s Game Paradise website may include links to third-party websites, platforms, or services. Once you leave our website, we are not responsible for the content, security, or privacy practices of those third-party websites.
We encourage you to review the privacy policies of any outside websites you visit.
Children’s Privacy
Ian’s Game Paradise does not knowingly collect personal information from children. If a parent or guardian believes a child has submitted personal information through our website, please contact us so we can review and delete the information when appropriate.
Your Choices
You may contact Ian’s Game Paradise to:
- Ask what information you have submitted
- Request that we update your contact information
- Ask us to stop contacting you
- Request that we delete information you previously provided, when appropriate
Some information may need to be retained for business, security, or legal reasons.
Updates to This Privacy Policy
Ian’s Game Paradise may update this Privacy Policy from time to time. When updates are made, the “Last Updated” date at the top of this page may be revised.
We encourage you to review this page periodically to stay informed about how we protect customer information.
Contact Ian’s Game Paradise
If you have questions about this Privacy Policy or how your information is handled, please contact Ian’s Game Paradise.
Ian’s Game Paradise
320 W 5th Ave Suite 340
Anchorage, AK 99501
Phone: (907) 351-5578
